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The Integration Centre
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#	Item
141	Working together The Networked Expert: Enhancing Service in an Age of Advice Seeking Author: Dr Nicola J. Millard (BT) with thanks to Clive Grinyer (Cisco) Add to Reading List Source URL: www.btexpedite.com Language: English Electronic commerce Call centre Computer telephony integration Customer experience Customer relationship management Customer service training Customer service Online shopping Selling Marketing Customer experience management Business
142	Improving the Photonic Integration Density and Functionalities with Nanostructures & Nanoparticles Professor Sailing HE Centre for Optical and Electromagnetic Research Zhejiang University, China Add to Reading List Source URL: engg.hku.hk Language: English - Date: 2008-09-22 04:34:53 Electromagnetism Nanomaterials Photonics Metamaterials Photonic crystal Satoshi Kawata Ekmel Özbay Physics Optics Electromagnetic radiation
143	Economic Integration and Cross Border Logistics: Myths and Realities Ruth Banomyong (PhD) Director, Centre for Logistics Research Add to Reading List Source URL: www.internationaltransportforum.org Language: English - Date: 2015-03-30 11:57:45 Economic Research Institute for ASEAN and East Asia Structure ASEAN Community Organizations associated with the Association of Southeast Asian Nations Association of Southeast Asian Nations International relations
144	Incident Analysis Framework: Train-the-Trainer Workshop (For PSEP – Canada Trainers in Ontario LHIN 14) Friday, May 22, 2015 8:30 a.m. – 4:30 p.m. This one-day workshop is designed for PSEP – Canada Trainers in On Add to Reading List Source URL: www.ismp-canada.org Language: English - Date: 2015-02-18 15:23:55 Thunder Bay Regional Health Sciences Centre Patient safety Thunder Bay Medicine Health Local Health Integration Network
145	Statewide Vision Resource Centre presents SVRC Skill Power Program The Statewide Vision Resource Centre conducts a program of hands-on workshops during the year for class and subject teachers, integration Add to Reading List Source URL: www.svrc.vic.edu.au Language: English - Date: 2014-10-29 20:22:43 SmartBus Nunawading Victoria Donvale Victoria ZoomText
146	Call Center Customer Care System (a case study) Note: this is a simplified and generalized description of a real system Introduction The Call Center Customer Care System has been developed by Andersen Consulting for a la Add to Reading List Source URL: sunset.usc.edu Language: English - Date: 2010-01-28 02:07:39 Call centre Computer telephony integration Service Customer experience management Marketing Business Telephony
147	The European Community: From Economic Integration to Common Security Policy Max Guderzo Machiavelli Centre for Cold War Studies – University of Florence In August 1954 the French national assembly rejected the Add to Reading List Source URL: www.machiavellicenter.net Language: English - Date: 2012-07-07 17:37:12 Federalism Anti-communism European Defence Community Pan-Europeanism European Political Cooperation Treaty of Rome Supranational union European Communities European Economic Community European Union Europe International relations
148	The perfect fit for your business 00064_KH_SolK_Brochure_V11.indd:30 AM Add to Reading List Source URL: solutionk.org.au Language: English - Date: 2014-02-07 02:16:36 Call centre Computer telephony integration Telephony
149	Page 1 of 6 Family Violence Integration Project (FVIP) The FVIP is a new and innovative partnership project led by Eastern Community Legal Centre, funded by the Legal Services Board. Add to Reading List Source URL: eclc.org.au Language: English - Date: 2014-08-27 21:32:59 Abuse Domestic violence Family therapy Violence against men Violence Interreg Behavior Violence against women European Union Ethics
150	RI-logo-Full_Color-W_text Add to Reading List Source URL: www.unhcr.nl Language: English - Date: 2014-10-13 07:03:15 Demography Population Refugee Immigration to the United Kingdom Human geography United Nations High Commissioner for Refugees Representation in Cyprus The Integration Centre Forced migration Right of asylum Human migration

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